Description

Being a Leader is more than managing processes and telling staff what time to turn up and where to work.  Good leaders inspire and influence your staff to do their best work.  They increase productivity, influence future leaders, influence positivity, increase employee engagement, make better decisions and problem solve.    When those in a management position have learnt the essential skills needed to be a great leader your organisation is less likely to have conflict, absenteeism and discipline issues.

Leadership training helps build self esteem. confidence, empowerment and most importantly ensure your leaders have the skills to do the job.

After researching, observing leaders in practice, designing and delivering leadership training for over twelve years, KMW have created their own programme.  This six step programme is practical and full of the essential skills needed by every leader.

It has been designed after teaching is flexible in it’s design, can be delivered in a number of different permutations.

It covers the essential skills required of all leaders.

Those with Leadership responsibilities will learn the skills required to be part of the management structure of your organisation.

They will be taught practically how to apply these skills back in their workplace.

Each individual will create a reflective journal, completing a minimum of six learning action plans.  After each session each learner will identify the key learning points for development in their role.  This ensures the learning that occurs in the classroom is transferred to the workplace, maximizing your return on investment.  This can form part of their CPD.

Delivery options:

Six full days 9.30 – 4.30pm (6 hours teaching time) – delivered consecutively or over a six week period or monthly

Twelve half days 9.30 – 13.00 (3 hours teaching time) – delivered consecutively or over a 12 week period or monthly.

What will they learn:

Step 1 = Setting Standards/Being A Leader and Constructive Feedback (Full day)

• What it means to be a leader.
• Role and responsibilities of an effective leader.
• How to lead a team to success by learning about effective and recognised Leadership styles.
• How to apply a variety of Leadership Styles when dealing with a range of differing personalities, situations and tasks.
• How to Motivate teams and individuals to increase and improve results.
• Create a leadership action plan identifying your leadership strengths and weaknesses and the steps to apply the learning back in the workplace.

Step 2 = Building an Effective Team (Full Day)

• Reflection from action plans.
• What it means to be a team.
• What it means to be a group.
• How to increase the effectiveness of your team by understanding the stages of team development.
• How to prevent conflict and increase performance by identifying the different personalities in a team.
• How to give clear, honest and constructive feedback to team members in different situations
• Practice effective team skills during a practical exercise
• Create an Team Action Plan identifying what stage their team is at, what they need from you as the leader and what you will do about it.

Step 3 = Conflict Management and Managing Change (Full Day)

• What is Conflict.
• How to understand conflict and its causes.
• Recognise the difference between aggression, assertiveness and submissive behaviours in you and your team.
• How to approach conflict situations and identify the appropriate response to resolve.
• How to prevent conflict situations by being clear and precise in your communication style.
• Apply the learning in a practical exercise that helps identify strengths and weaknesses in conflict situations.
• What is change and its impact on you and others.
• How to challenge and prevent moaning and disruption.
• How to implement change strategies and prevent minimum impact on the team and their performance.
• Create your Conflict and Change Learning Action Plan – identify your responsibility when dealing with conflict and how you will develop your skills to manage conflict situations.  State how you will identify future changes affecting your organisation or an individual in your team and what you will do to prevent disruption.

Step 4 = Problem Solving & Effective Decision Making Skills (Full Day)

• What is a problem.
• How does the problem effect the workplace and or team.
• How to apply problem solving strategies to a range of common workplace problems.
• How to identify the best solution and make a decision.
• What are your responsibilities in decision making.
• How do you communicate the decision.
• How to utilise decision making strategies  to generate better results and save time.
• Create a Problem Solving and Decision Making Learning Action Plan identifying how you can apply the problem solving strategies and what situations you will increase your decision making skills.

Step 5 = Managing Performance & Stress resilience (Full Day)

• What is performance.
• What is a high performing team.
• How can you improve team performance.
• How can you challenge team and individual performance.
• What is escalation and how to use action plans to measure and improve performance.
• How you will apply the six point leadership plan to monitor performance.
• What is stress.
• How to identify the common symptoms and causes of stress.
• What to do next and how to manage stress effectively.
• Create a Performance Learning Action Plan – State how you will monitor performance within the team.

Step 6 = Time Management/ Delegation & Moving Forward (Full Day)

• What is your perception of time.
• How does your perception of time impact your productivity and your team.
• How to apply a range of time management techniques to improve your performance and your teams performance.
• What is delegation.
• When not to delegate.
• How to delegate well.
• A practical exercise to demonstrate time management techniques and delegation.
• Create a Time Management Learning Action Plan – state how you will apply the techniques in the workplace and with your team.
• Course Consolidation – A interactive exercise were students are given a range of scenarios to deal with.
• What NOW! – Students identify what next and how to maintain the learning from the six step leadership programme.